Solution Architecture · AI · Legal Tech
I'm Ben Druk — Manager of Solution Architecture & AI at Litify. I lead teams designing agentic workflows and scalable Salesforce solutions for Fortune 500 legal departments and law firms.
Designing intelligent agents and AI-driven workflows that reshape how legal teams deliver work — from intake to resolution.
Scalable Salesforce architecture for law firms and enterprise legal departments, built on best practices and delivery excellence.
eBilling, matter management, and document management solutions that cut costs, ensure compliance, and modernize operations.
Leading teams dedicated to optimizing legal tech delivery and pioneering next-generation AI solutions — establishing architecture best practices and driving Litify's AI strategy through intelligent agents and agentic workflows.
Supporting Fortune 500 and enterprise corporate legal departments. Designing and implementing Litify solutions for eBilling, matter management, and document management.
Senior Salesforce Solution Architect specializing in law firms — designing scalable, tailored legal tech solutions that bridge business needs with technical execution.
Delivered Litify, a leader in legal case management built on Salesforce, helping firms transform how legal services are rendered through integrative, intuitive technology.
Product management for Fundingo, the Salesforce-native product arm of CloudMyBiz serving the alternative lending industry.
Implemented Sales Cloud and Fundingo for loan origination, underwriting, and loan servicing teams in alternative lending — factoring, small business loans, and merchant cash advance.
Took over all IT projects and their management, plus vendor management, for a video and audio media production organization.
Built a custom Salesforce Service Cloud solution to manage the internal customer support process.
Coordinated development of a new photo website and media app, interfacing with developers and prioritizing improvements and bug fixes.
Implemented Salesforce Sales Cloud for a growing sales team — gathered requirements, planned the rollout, and trained users.
11 licenses & certifications
Rabbinic Studies, Judaic Studies · 2012 — 2013
Talmudic Studies · 2012 — 2013
Social Services · Jan 2012 — Jan 2014